Please read this information together with the product details shown before purchase and our Terms of Service.
What this page covers
This page explains practical limits of the information on our website and of using proxy services. The details of an order and our Terms of Service govern your purchase. If the two differ, the order details and Terms take priority.
Information on the website
We try to keep product descriptions, examples, locations, and prices current. Availability can change. Your confirmed order in the Client Area shows the package, options, term, and price that apply to your purchase. An example on the site does not reserve a specific IP or subnet.
Performance and availability
Speed and performance can vary with network routes, the destination service, your software, and your configuration. An advertised speed or uptime figure must be read with any conditions stated for that service. Nothing here changes a specific commitment made in your confirmed order or any right that the law gives you.
Access to third-party services
Other sites set their own rules and may block or challenge proxy traffic. We cannot promise that a particular destination will accept a proxy IP or that a certain task will succeed. You are responsible for following the law and the rules of the systems you access.
Your account and setup
Keep your account and proxy credentials secure, use the permitted access methods, and choose software settings that fit your task. Contact support if you encounter a service problem. Our Terms explain account responsibilities and the procedure for abuse reports.
External links
Links to third-party websites are provided for convenience. Their content, services, and privacy practices are controlled by their operators. Check their current terms before relying on them.
Your legal rights remain
This Disclaimer does not remove a refund, service remedy, or other right that cannot legally be excluded. Questions about an order or service issue can be sent through the Client Area. Our Terms also provide a contact address.